My Plans
Dining, Resort hotel and tickets
Disney's Port Orleans Resort - French Quarter
Error:Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more. Disney Resort hotels will begin a phased reopening. As we open these hotels, a number of health-and-safety measures will be in place. Additionally, some experiences such as housekeeping services and resort activities have been modified or may be unavailable. Learn more.
Resort Amenities
Disney Water Transportation
Enjoy a leisurely cruise to Disney Springs on a complimentary water taxi.
Learn more about water transportation at Walt Disney World Resort.
Disney Bus Transportation
Complimentary bus transportation to and from all Disney theme parks and water parks is available. Buses also run to Disney Springs and Disney′s Winter Summerland Miniature Golf Course.
The bus stop at Disney’s Port Orleans Resort – French Quarter is located in front of the main lobby.
Learn more about Walt Disney World Resort bus transportation.
Disney’s Magical Express
Enjoy complimentary transportation to and from Orlando International Airport. Advance reservations are required. Please note: Disney's Magical Express service will no longer be providing luggage delivery for those arriving to and departing from the airport. The resort airline check-in service is also no longer available. The Disney’s Magical Express bus stop is located just in front of the lobby.
Disney’s Magical Express service will no longer be offered starting with arrivals January 1, 2022. The service will continue to operate for new and existing reservations made at Disney Resort hotels for arrivals throughout 2021.
Disney Minnie Van™ Service Connected by Lyft—Temporarily Unavailable
Discover a whimsical way to dash about! Getting to select locations around Walt Disney World Resort—or traveling to and from Orlando International Airport—is easy when our private vehicles whisk you off in delightful Disney style. (Additional charges apply.)
Complimentary Wi-Fi Internet
Parking
Standard overnight self-parking is available to registered Guests for a fee that will be applied to their hotel folio upon check-out. All parking fees include applicable tax.
- Parking for Disney Moderate Resorts is $20 per night.
Complimentary standard self-parking is available while you enjoy select dining, shopping, entertainment and recreation experiences at this Resort.
Online Check-In
ATM
A 24-hour ATM is located in The Mint lobby, beside the Front Desk.
Banking
Guests may exchange foreign currencies at the Front Desk or Lobby Concierge.
Designated Smoking Areas
Housekeeping Service
When you stay at a Disney Resort hotel, enjoy peace of mind knowing that your room will be thoroughly cleaned prior to your arrival and a modified service every other day of your stay.
Laundry and Dry Cleaning Services
A 24-hour self-service laundry room is located near the Doubloon Lagoon pool, behind Mardi Grogs. Machines accept credit and debit cards only.
For dry cleaning or valet laundry service, select “Housekeeping” on your Guest Room phone. Deposit your items in the provided laundry bag for pickup and fill out the attached form. Items picked up by 9:00 AM are typically returned to you after 7:00 PM that same day.
Learn more about laundry and dry cleaning services at Walt Disney World Resort hotels.
Mail Services
Send pre-stamped postcards and letters from the Front Desk, as well as pre-packed, pre-labeled packages. Stamps are available for purchase at Jackson Square Gifts & Desires.
Merchandise Delivery and Pickup
Shopping is a breeze at Walt Disney World Resort, thanks to complimentary merchandise delivery to your Disney Resort hotel.
Take advantage of this convenient service—and enjoy the parks without extra baggage! Merchandise delivery is available during your stay at any Disney Resort hotel for purchases made:
- In-store at select Walt Disney World shops
- Through the Shop Disney Parks mobile app (valid for merchandise in stock at Walt Disney World Resort)
Pickup Location
When staying at Disney’s Port Orleans Resort – French Quarter, you can arrange to have your merchandise delivered to Jackson Square Gifts & Desires, where it will be available for pickup later.
About the Shop Disney Parks Mobile App
You can shop for authentic Disney theme park merchandise right from your mobile device. Download the Shop Disney Parks mobile app and start browsing from thousands of Walt Disney World products!
Looking for a special way to surprise your loved ones—or treat yourself—during your stay at Walt Disney World Resort? You can place an order through the app up to 2 days in advance of your visit. When you arrive at your Disney Resort hotel, your merchandise will be waiting for you at the pickup location.
Learn more about merchandise delivery and pickup at Walt Disney World Resort.
Disney Signature Services
Guests staying in Club-level rooms and suites are eligible for personalized vacation-planning support.
Map
- Resort Category
- Moderate Resort
- Resort Area
- Disney Springs Resort Area
- Transportation Options
-
- Watercraft
- Motorcoach
- Tripadvisor Traveler Rating
-
6476 Reviews
- For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
- Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)
*Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
-
Stay Connected
-
Your Travel Protection
-
Free Vacation Planning Videos
Start planning your dream Disney VacationView Videos -
Sign Up for UpdatesBe the first to hear about the latest news and special offers at Walt Disney World Resort.Create Account
Use CoBrowse to Share Your Screen?
Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.
To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.
Enter the code provided by the Cast Member and Accept to get started.