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Reservation Window – Frequently Asked Questions

Q.
When can I make advance reservations for experiences at Walt Disney World Resort, such as dining reservations and available Enchanting Extras Collection experiences?
A.

While we plan for the reopening of our Disney Resort hotels and theme parks, we are keeping the well-being of our Guests and Cast Members in mind.

Eligible Guests with Dining and Experience Reservations Cancelled During Closure 
Guests who had an active dining or experience reservation between May 28 and September 2, 2020 that was cancelled due to the temporary closure of Walt Disney World Resort may—beginning on June 30make a new reservation online up to 60 days in advance. Eligible Guests who are unable to make a reservation online may call (407) 939-6690 or (800) 800-9800 for Disney Vacation Club Members.

Eligible Guests can make reservations for available Enchanting Extras Collection experiences by calling (407) 939-6690, or (800) 800-9800 for Disney Vacation Club Members, beginning on June 30.

Dining reservations for Walt Disney World Resort hotel and theme park locations available during initial reopening may only be booked online during this time. Reservations will not be available through the My Disney Experience app during this advance window. Discover which dining locations and experiences will be available during initial reopening.

Guests Staying at Disney Resort Hotels
 
Guests with Disney Resort hotel reservations for arrivals June 22 through July 10, 2020 can make dining reservations for select Walt Disney World Resort hotel and available Disney Springs dining locations beginning June 18, 2020. Call the Disney Reservation Center at (407) 824-1391 to check availability and make reservations. Or, if you’re a Disney Vacation Club Member, call Member Services at (800) 800-9800. Guests under 18 years of age must have parent or guardian permission to call.

Disney Springs Dining

Select dining locations at Disney Springs are currently accepting reservations for all Guests.

All Other Guests
Dining and experience reservations will reopen at a later date for Guests. Please continue to check back for details.

As reservations resume, Guests will be able to make dining and experience reservations up to 60 days in advance to allow Guests to make their plans closer to their visits. In addition, Disney Resort hotel Guests can make reservations up to 60 days in advance plus the length of their stay (up to 10 days).

Please note: In order to foster physical distancing during this time, upon reopening, our offerings, restaurants and other experiences such as behind-the-scenes tours will be limited in capacity, while other experiences may remain closed.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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