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PhotoPass – Frequently Asked Questions

Q.

How do I link an attraction photo to my Disney account so that I am able to download it with my Memory Maker purchase?

A.

Immediately after enjoying a participating attraction, visit the attraction’s Sales Center to link the photo by using any MagicBand or card, Memory Maker card or Disney PhotoPass Card associated with your Disney account.

You may also view and download attraction photos from up to 25 members of your Family & Friends list who share photos with you during your Memory Maker window. Once you’ve linked your photo, you can view, download and share your memories on Disney PhotoPass and on the My Disney Experience Mobile App.

Learn more about Memory Maker.

Related Questions

View all PhotoPass questions.

More Help

Call

More Help

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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