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PhotoPass – Frequently Asked Questions

Q.

Are you installing automatic cameras at character greetings?

A.

We will be installing cameras at nine character greeting locations that will be in use beginning in early 2019. Multiple cameras will capture numerous memorable moments during a character interaction, allowing guests to choose from a wider variety of character photos.

While Disney PhotoPass Cast Members will no longer capture photography at these nine locations, photographers will continue to support the more than 100 other Disney PhotoPass locations across our parks so that they can use their creativity to take personalized photos for our Guests.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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