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Annual Passes – Frequently Asked Questions

Q.

I’m a Florida resident and I purchased an Annual Pass with the Monthly Payment Program. Can I pay off my balance at any time?

A.

Yes. If you are a Florida Resident and purchased an annual pass using the monthly payment program, you may pay off your balance in its entirety at any time without penalty by calling Passholder Payment Services at (888) 701-4100. Guests under 18 years of age must have parent or guardian permission to call.

You can also pay at the ticket booth of any theme park in Walt Disney World Resort or at Disney Springs Guest Relations.

Learn more about Annual Passes or our Monthly Payment Program for Florida residents.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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