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International Travel – Frequently Asked Questions

Q.

I am not a United States citizen. Do I need to present a passport or photo ID when I check into a Disney Resort hotel?

A.

A valid passport or photo ID may be requested upon arrival at Disney Resort hotels. If you have questions about our identification requirements, please call (407) 939-4357. Guests under 18 years of age must have parent or guardian permission to call.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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