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Hurricane Policy – Frequently Asked Questions

Q.

I received a special offer when I booked my vacation with the Walt Disney Travel Company. If a hurricane warning is issued within 7 days of my arrival date and I reschedule, will I get the same special offer?

A.

Cast Members will be able to reschedule your vacation to your new desired travel dates if the same special offer is available. If the same special offer is not available Cast Members will assist by identifying alternate offers during your new desired travel dates. All amounts you paid to the Walt Disney Travel Company for rooms, park tickets, dining plans and other Disney products and services will be applied toward your new reservation.

Any discounts or special offers applicable to your original confirmed vacation may not apply to the rescheduled vacation travel dates. You are responsible for applicable package pricing for the new vacation dates.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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