Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

Hotel Reservations – Frequently Asked Questions

Q.

I need to talk to someone about my Walt Disney World Resort hotel or package reservation. Who do I call?

A.

Please call (407) 939-4357, and we will help answer your questions. Guests under 18 years of age must have parent or guardian permission to call.

You can view your existing Disney Resort hotel reservations on the My Reservations page in My Disney Experience. You will have to sign in to view your reservations.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.