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MagicBands & Cards – Frequently Asked Questions

Q.

How do I tell our MagicBands apart from each other?

A.

Customized MagicBands can have different colors and art styles. If 2 or more have an identical color, look for a printed name or number on the inside of each MagicBand.

In the MagicBand section of My Profile you can see the color and number of each person’s MagicBand. Only MagicBands that you manage will appear, so you may have to ask other people you are traveling with to sign in and view their MagicBands.

If you still can’t tell your MagicBands apart, please visit any Guest Relations location, talk to a Disney Resort hotel Lobby Concierge or contact us.

MagicBands that you purchase in the park or Disney Springs will not have printed names, but you can select your preferred color.

If you have not yet done so, customize your MagicBand.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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