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MagicBands & Cards – Frequently Asked Questions


What happens if I don’t customize my MagicBand?


If you don’t customize a MagicBand with your name and favorite color within 6 days of your visit, you will be provided with a non-customized MagicBand or card when you arrive at your Disney Resort hotel.

A MagicBand or card both allow you to enter the parks, unlock your Disney Resort hotel room and buy food and merchandise. Plus, your MagicBand or card gives you FastPass+ access to all the experiences you’ve selected, so you can simply concentrate on enjoying the fun with the people you care about.

Customizing your MagicBand is fun and easy, plus it’s a great way to differentiate your MagicBand from other members of your travel party. You may also like to know that the printed name appears on the inside of the MagicBand for your privacy.

Valid theme park admission is required to use FastPass+ service.

Learn more about MagicBands.

  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
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