Help Center

How can we help you?

This search field has an attached autosuggestion popup menu

MagicBands & Cards – Frequently Asked Questions


Can I reuse my MagicBand or card the next time I visit Walt Disney World Resort?


Yes. If you have a MagicBand or card that you like, and it is in working condition, you can continue to use it when you return to Walt Disney World Resort.

If you have multiple MagicBands or cards, you can manage which ones are active in the MagicBand section of My Profile. To ensure access to all MagicBand benefits, you may want to purchase a new MagicBand.

Here are some helpful tips to consider before your next stay:

  • Want to use a MagicBand? You can purchase a MagicBand online and at select merchandise locations at Walt Disney World Resort. Guests will have the option to purchase MagicBands up to 10 days before arrival at special pre-arrival prices.
  • Already have a MagicBand from a previous visit? You can reuse your current MagicBand. Depending on how much time has passed since you initially used your MagicBand, your ability to receive Disney PhotoPass attraction videos and select attraction photos may be limited.
  • Prefer not to use a MagicBand? At your convenience, swing by the Front Desk of your Disney Resort hotel to pick up a Key to the World card, which can be used in lieu of a MagicBand. Another option is to use a Disney MagicMobile pass—available in the My Disney Experience app. It is a convenient and more contactless way to access the MagicBand feature for theme park entry through the power of eligible iPhones, Apple Watch or Google Pay enabled Android phones.
  • Want to skip check-in and go straight to your room? Use convenient Online Check-In service and Direct-to-Room service, which allows you to get to the fun faster with real-time, room-ready updates—and even lets you use the My Disney Experience app as a digital room key at your Disney Resort hotel.
  • For assistance with your Walt Disney World visit, call 00 800 2006 0809* (freephone) or 00 44 203 666 9911** (charges apply).
  • Monday to Friday 9:00 AM to 8:00 PM, Saturday 9:00 AM to 7:00 PM and Sunday 10:00 AM to 4:00 PM (GMT)

    *Calls to this number are generally free, but some charges may still apply from a landline or mobile. **International call charges apply. Please check with your network operator for rates. Guests under 18 years of age must have parent or guardian permission to call.
Footer Links

Use CoBrowse to Share Your Screen?

Even as the Disney Cast Member guides you around our site, they will be unable to access or view any files or information on your device or anything you type.

To stop the session, click the X in the screen-sharing window at any time. You can remain on the phone with the Cast Member.

Enter the code provided by the Cast Member and Accept to get started.

Invalid code. Please reenter

Decline Accept

Not on the Phone with a Cast Member?

If you're not currently speaking with a Cast Member and need assistance, visit the Contact Us page to learn how to reach us by phone or chat.